7spine Privacy Policy for Filipino Players

1. Overview

This Privacy Policy applies to all users of the 7spine platform — including the website at 7spine.best, any associated mobile-optimized pages, and all related services made available to players in the Philippines. It covers how 7spine, as the data controller, collects, processes, stores, and protects your personal information.

7spine operates in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. As a platform serving Filipino players, we are committed to meeting the standards set by the National Privacy Commission (NPC) and treating your personal data with the same care you'd expect from any responsible organization operating in this country.

By creating a 7spine account, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described here. If you do not agree, please do not use the Platform.

2. Data We Collect

7spine collects different types of personal data depending on how you interact with the platform. Here is a breakdown of the categories we collect and examples of each:

We do not collect sensitive personal information such as race, religion, political affiliation, or health information unless specifically required by law or voluntary responsible gaming processes you initiate yourself.

3. How We Collect Your Data

7spine gathers personal data through several channels:

• Direct input: Information you provide when registering an account, completing identity verification, submitting a support request, or updating your profile.
• Transaction processing: Data generated when you make a deposit, place a bet, or request a withdrawal — including transaction reference numbers and payment gateway responses.
• Automated technical collection: Data collected automatically when you access the Platform, including IP address, device identifiers, browser fingerprint, and session logs.
• Cookies and similar technologies: Data collected through cookies placed on your browser when you visit 7spine.best. See Section 7 for details on cookie usage.
• Third-party integrations: Information received from payment processors (such as GCash, Maya, or banks) when you complete a financial transaction, or from identity verification service providers during KYC checks.

4. How We Use Your Data

7spine uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your 7spine account, including password management and login verification.
• Service delivery: Processing bets, card game sessions, deposits, withdrawals, and all core platform features you use.
• Identity and age verification: Confirming that you meet eligibility requirements — including the 21+ age requirement — before processing withdrawals or when required by regulation.
• Fraud prevention and security: Detecting and preventing unauthorized access, suspicious transactions, account takeovers, and other fraudulent activity.
• Regulatory compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements and data privacy regulations.
• Customer support: Responding to your questions, complaints, and account-related requests through email or live chat.
• Platform improvement: Analyzing usage patterns to improve game offerings, fix bugs, and enhance the overall player experience.
• Responsible gaming: Monitoring patterns that may indicate problem gambling behavior and enforcing self-exclusion or deposit limits you have set.
• Marketing communications: Sending you promotions, bonuses, or product updates — only if you have opted in. You can unsubscribe at any time through your account settings or by contacting support.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 7spine processes your personal data based on the following lawful grounds:

• Consent: For marketing communications and optional data uses where you have given explicit opt-in consent.
• Contractual necessity: For processing your account registration, bets, deposits, and withdrawals — all of which are required to deliver the services you signed up for.
• Legal obligation: For identity verification, AML compliance, and any disclosures required by Philippine regulators or law enforcement.
• Legitimate interests: For fraud prevention, platform security, and internal analytics, where our legitimate interests do not override your privacy rights.

6. Sharing Your Data

7spine shares personal data only when necessary and with the following categories of recipients:

6.1 Payment Processors

When you make a deposit or withdrawal, relevant transaction data is shared with your chosen payment provider — GCash, Maya, your bank, or your card network — to process the transaction. These providers have their own privacy policies and are responsible for the data they hold on their systems.

6.2 Identity Verification Providers

For Know Your Customer (KYC) verification, 7spine may use third-party identity verification services. Your government ID information and selfie images submitted during verification are processed by these providers under strict data processing agreements.

6.3 Regulatory and Law Enforcement Authorities

7spine is required to disclose personal data to the relevant Philippine authorities — including the National Privacy Commission, anti-money laundering bodies, and law enforcement — when legally compelled to do so. We will only disclose what is specifically required and will inform you of such disclosures to the extent permitted by law.

6.4 Technology and Infrastructure Providers

Cloud hosting, analytics, and platform infrastructure services may process technical and usage data on our behalf. All such providers are bound by data processing agreements that prohibit them from using your data for their own purposes.

7. Cookies and Tracking Technologies

7spine uses cookies — small text files stored on your device — to make the Platform work and to understand how players use it. Here is an overview of the cookies we use:

• Essential cookies: Required for the Platform to function. These include session management cookies that keep you logged in and security tokens that protect your account. You cannot opt out of essential cookies without losing access to the Platform.
• Analytics cookies: Help us understand how players navigate the Platform — which pages are visited most, where sessions typically end, and which game categories attract the most engagement. This data is aggregated and anonymized where possible.
• Preference cookies: Remember your language settings, display preferences, and other customization choices so you don't have to reconfigure them every session.

You can manage cookie preferences through your browser settings. Blocking certain cookies may affect your experience on 7spine — for example, essential cookies cannot be disabled without impacting account functionality.

8. Data Retention

7spine retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Here are the general retention guidelines we follow:

• Account data: Retained for the duration of your account, plus up to five (5) years after account closure to meet regulatory and legal obligations.
• Transaction records: Financial transaction data is retained for at least five (5) years from the date of the transaction, in compliance with anti-money laundering requirements.
• Identity verification documents: Retained for five (5) years from your last verified transaction or account closure, whichever is later.
• Support communications: Retained for two (2) years from the date of the interaction, unless a longer period is required to resolve an ongoing dispute.
• Technical and usage logs: Generally retained for up to twelve (12) months for security and analytics purposes.

After applicable retention periods expire, your data is securely deleted or anonymized. Anonymized data — which can no longer identify you — may be retained indefinitely for aggregate statistical analysis.

9. Data Security

7spine takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect against unauthorized access, disclosure, alteration, and destruction:

• All data transmitted between your device and 7spine servers is encrypted using TLS (Transport Layer Security).
• Passwords are stored using strong one-way hashing — 7spine staff cannot see your password in plain text.
• Access to production databases is restricted to authorized personnel on a need-to-know basis, with access logs maintained and reviewed regularly.
• Regular security assessments and penetration testing are conducted to identify and remediate vulnerabilities.
• Payment card data is handled through PCI-DSS compliant payment processors — 7spine does not store raw card numbers on its own systems.

10. Your Rights as a Data Subject

As a Filipino player on 7spine, you are a data subject under the Data Privacy Act of 2012, and you have the following rights regarding your personal information:

To exercise any of these rights, contact our Data Protection Officer at support@7spine.best with the subject line "Data Privacy Request." Include your registered name, email address, and a description of your request. We will respond within 15 business days.

11. Protection of Minors

7spine does not knowingly collect personal data from anyone under the age of 21. Our registration process includes age verification, and we may require additional identity documents to confirm a player's age before processing withdrawals. If 7spine becomes aware that a minor has registered an account, that account will be closed immediately, any deposits returned, and all related data purged from our systems to the extent permitted by applicable retention requirements.

If you believe a minor has registered on 7spine, please report it immediately to support@7spine.best. We treat these reports as a priority.

12. Third-Party Links and Services

The 7spine platform may reference or display content from third-party services such as payment providers or sports data feeds. 7spine is not responsible for the privacy practices of those third-party services. Their handling of your data is governed by their own privacy policies, which you should review directly.

7spine does not place third-party advertising cookies or allow external ad networks to collect data through our platform. Any third-party services integrated into 7spine — such as payment gateways — are bound by data processing agreements that restrict how they may use data shared with them.

13. Changes to This Privacy Policy

7spine may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify registered players via email and update the "Last updated" date at the top of this page.

For minor or non-material changes, we may simply update the page without direct notification. We encourage you to review this Privacy Policy periodically. Continued use of the 7spine Platform after any update constitutes your acceptance of the revised policy.

14. Contact and Data Protection Officer

7spine has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have questions, concerns, or requests related to your personal data, you can reach us at:

If you are not satisfied with our response, you may escalate your concern to the National Privacy Commission of the Philippines. For general platform support, visit our FAQ page or contact the support team at the same email address.